There can be several reasons why you may be experiencing difficulties in purchasing coins. Here are a few possible explanations:

- Internet Connection: Ensure that your internet connection is stable. We recommend using Wi-Fi or a reliable mobile network (3G/4G/LTE/5G) when making in-app purchases.

- Store Issues: Temporary problems with the affiliated app store from which you downloaded the game can sometimes occur, preventing in-app purchases from being processed. This is beyond our control, as all in-app purchases are handled by the store.

- Payment Information: It's possible that there is an issue with your payment information, such as an expired credit card or incorrect details. The app store may not accept the payment method you are using. Check the available payment methods in your respective app store for more information.

If you continue to experience difficulties with purchasing coins, please don't hesitate to contact us. You can click on the "Support" button located in Settings in the upper right corner of the screen, and our support team will be glad to assist you further in resolving the issue.